Terms and Conditions

The Terms and Conditions as set out below are a contract of enrollment between the student and the school.

  • Should a student fail to attend a confirmed course for what ever reason other than the unlikely event that the course is cancelled by the school, (for example: personal problems, illness, change of mind, relocation, pregnancy, illness or death in the family, change in personal circumstances, failure to travel etc.) No refunds of fees or deposits will be made and no entitlement to an alternative-date course will be granted.
  • All deposits are non-refundable but will be credited towards the course fee.
  • Balances of the full courses fee should be paid no later than 5 days to the prior to the commencement date. Failure to pay the balance by the due date will result in the deposit being forfeited and no entitlement to a new date.
  • Once notification of the commencement date has been issued there will be no opportunity to change the course date without the full payment.
  • All fees must be received by the Academy in full. Courses are not exempt from any tax . All fee’s quoted attract and include relevant tax (GOVERNMENT TAX) at the current rate with no exemptions.
  • Fees are not refundable if the course is interrupted or cancelled through an act of God or terrorist act.
  • Students will not be accepted on the commencement date unless full payment of fees has been received by the school.
  • Course fees, deposits and other payments are non-transferable.
  • Students must have at least 80% attendance for each of the modules they are attending.
  • Classes will commence promptly at the published times irrespective of whether all students are present. Classes will not be delayed to wait for latecomers, and teachers are not responsible for repeating work missed. Class hours can be varied at the discretion of the School’s Director without prior notice.
  • The School will be closed on all public holidays. If a public holiday falls during your course, no extra days will be added to your course or reduction in fees given.
  • Time off for official religious holidays, booked vacations, medical appointments and pre-arranged weddings etc. must be discussed and agreed before a course application is submitted. Absence should be avoided where possible.
  • Please insure that the remitting bank quotes the full name of the attending student on the details of payment. All bank charges must be prepaid in order that Zorains Studio receives the amount in full.
  • It is regretted that due to the possibility of copyright infringement, the use of video/Audio cameras is not permitted. However digital cameras are permitted and recommended.
  • As all courses are of a continuous nature, no allowance for lateness or absenteeism will be made except with prior consent by the school Director who also reserves the right to dismiss any student giving justifiable cause for such action. Her decision in all such matters will be deemed as final.
  • It is not the responsibility of the School or individual teachers to provide additional teaching hours for students to ‘catch up’ on education missed due to lateness or absenteeism for whatever reason. Students failing to complete their assessments, variations, ranges etc. during the term of their course will be charged by the hour for any further teaching/supervision/assessing. These sessions will be at the convenience of the School. Check with the Admin for the current rates
  • All course contents, their elements and fees are subject to change without any prior notice to Students at the discretion of the Academy.
  • The Academy works on a common language platform of English, however we also use a few local languages to communicate. But it’s not the academies responsibility to train in any other language.
  • These conditions form the main part of the contract between the School and the Student. The contract should be read by all students. Only the Academy’s Director shall be authorised to alter or waive any of the aforementioned terms and conditions.
  • If any student behaves improperly on the School’s premises including any form of cheating during the course, damages or removes any equipment or products belonging to the School will be asked to leave immediately.

Service terms and conditions

  • All services are provided on prior appointment basis.
  • To confirm bookings the client would be required to pay an advance of 50% and the balance at the time of the appointment.
  • No refunds would be given for cancellation of appointments.
  • Services provided at clients venue will be charged as per studio policies.
  • Travel and stay of Outstations events would be provided by the client.
  • Trials would be charged at norminal studio rates. This would be adjusted towards the final payment on confirmation of the booking.
  • A refundable deposit would be collected from the client for any accessory or hair extension taken on rent.
  • Transportation charges apply for any onsite service over a distance of 10kms from the studio.
  • Due to any unforeseen circumstances, Zorains studio is unable to provide the service we would refund the advance or arrange for an alternative artist.